Terms of Service

Effective Date: 4 May 2025

By using this website, you agree to our terms and conditions. Please review them carefully. Your use of this site constitutes acceptance of these policies.

Overview

This website is operated by Somna Sleep. Throughout the site, the terms “we”, “us” and “our” refer to Somna Sleep. We offer this website, including all information, tools and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms and policies referenced here.

These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

If you do not agree to these Terms, you may not use this website or our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or have permission from a legal guardian.

You must not use our products for any unlawful purpose or violate any applicable laws in the United Kingdom.

You must not transmit any viruses or harmful code.

Any breach of these Terms will result in immediate termination of your access to our services.

Pricing

Prices displayed are offer prices and may not reflect previous selling prices.

Promotions apply to selected items only and may change without notice.

Certain items may be permanently reduced due to stock clearance or pricing adjustments.

All offers are subject to availability while stocks last.

We reserve the right to correct any pricing or description errors and cancel orders if necessary, even after an order has been placed.

Reference prices shown may be based on previous pricing, supplier recommendations, or comparable products.

General Conditions

We reserve the right to refuse service to anyone at any time.

Your content (excluding payment details) may be transferred across networks and adapted for technical requirements. Payment data is always securely encrypted.

You may not copy, reproduce, sell or exploit any part of the service without written permission.

Headings are provided for convenience and do not affect interpretation.

Accuracy of Information

We do not guarantee that information on this site is accurate, complete or up to date. Content is provided for general information only.

We may update or change content at any time without obligation to notify users.

Modifications to Service and Prices

Prices may change without notice.

We may modify or discontinue any part of the service at any time without liability.

Products and Services

Some products may only be available online and may have limited quantities.

We aim to display product images and colours accurately, but we cannot guarantee exact representation on your device.

We reserve the right to limit sales by region or customer and to discontinue products at any time.

We do not guarantee that products or services will meet individual expectations.

Billing and Account Information

We reserve the right to refuse or cancel any order.

We may limit quantities per customer, household or order.

If changes are made to your order, we will attempt to notify you via the contact details provided.

You agree to provide accurate and up-to-date information for all purchases.

Optional Tools

We may provide access to third-party tools without monitoring or control.

These tools are provided “as is” without warranties, and use is at your own risk.

Future features and services will also be subject to these Terms.

Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content or accuracy.

Any transactions with third parties are at your own risk.

User Comments and Submissions

If you submit feedback, suggestions or other content, you grant us the right to use, edit and publish it without restriction.

We are not obliged to keep submissions confidential or provide compensation.

You must not submit unlawful, offensive or misleading content.

Personal Information

Your personal data is handled in accordance with our Privacy Policy.

Errors and Omissions

We reserve the right to correct any errors or inaccuracies and to update or cancel orders if necessary.

Prohibited Uses

You must not use the site for unlawful purposes, to violate rights, spread harmful content, or interfere with security.

We may terminate access for any misuse.

Disclaimer of Warranties

We do not guarantee uninterrupted or error-free service.

All products and services are provided “as is” without warranties of any kind.

Limitation of Liability

To the fullest extent permitted by UK law, Somna Sleep shall not be liable for any indirect or consequential damages, including loss of profits, data or business.

Indemnification

You agree to indemnify and hold Somna Sleep harmless from any claims arising from your breach of these Terms or violation of any law.

Severability

If any part of these Terms is found to be invalid, the remaining provisions will remain enforceable.

Termination

These Terms remain in effect unless terminated by you or us.

We may terminate access at any time if you breach these Terms.

Health Disclaimer

Information provided is for general purposes only and not medical advice.

Always consult a qualified healthcare professional before making health decisions.

Product Claims Disclaimer

Product claims are based on materials, testing or design. Individual results may vary.

Terms such as “hypoallergenic” or “cooling” describe intended properties but do not guarantee specific results.

Dispute Resolution

Any disputes will be handled in accordance with applicable UK law.

Where possible, disputes should be resolved through direct communication before formal proceedings.

Entire Agreement

These Terms constitute the full agreement between you and Somna Sleep.

Governing Law

These Terms are governed by the laws of the United Kingdom.

Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

Contact Information

For questions regarding these Terms, please contact:

Somna Sleep
Email: info@somnalseep.uk